Privacy Policy
Privacy Policy CEG Business and Clear Business (trading as Crystal Gregory) Address: PO Box 244, Abergavenny, NP7 1ED Effective Date: 24 April 2026 1. Introduction CEG Business and Clear Business, trading as Crystal Gregory (“we”, “us”, “our”), is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website or use our services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 2. Information We Collect We may collect and process the following data: Identity Data: name, username or similar identifier Contact Data: email address, phone number, postal address Technical Data: IP address, browser type, device information Usage Data: how you use our website and services Marketing Data: your preferences in receiving marketing from us 3. How We Collect Your Data We collect data through: Direct interactions (e.g. filling in forms, contacting us) Automated technologies (cookies and analytics tools) Third parties (e.g. payment processors or analytics providers) 4. How We Use Your Data We use your personal data to: Provide and manage our services Respond to enquiries Improve our website and user experience Send relevant communications (where you have opted in) Comply with legal obligations 5. Legal Basis for Processing We process your personal data under the following lawful bases: Consent – when you opt in to marketing Contract – to deliver services you request Legal obligation – to comply with laws Legitimate interests – to improve and operate our business 6. Data Sharing We do not sell your personal data. We may share it with: Service providers (e.g. IT, hosting, payment processors) Professional advisers (e.g. legal or accounting) Authorities where required by law All third parties are required to respect the security of your data. 7. Data Security We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. 8. Data Retention We retain personal data only as long as necessary for the purposes we collected it, including legal, accounting, or reporting requirements. 9. Your Rights Under UK data protection law, you have the right to: Access your personal data Request correction of inaccurate data Request erasure (“right to be forgotten”) Object to processing Request restriction of processing Request data portability Withdraw consent at any time To exercise your rights, contact us using the details below. 10. Cookies Our website may use cookies to enhance user experience and analyse site traffic. You can control cookies through your browser settings. 11. Third-Party Links Our website may contain links to other websites. We are not responsible for their privacy policies or practices. 12. Changes to This Policy We may update this privacy policy from time to time. Updates will be posted on this page with a revised effective date. 13. Contact Us If you have any questions about this privacy policy or your data, please contact: CEG Business / Clear Business (trading as Crystal Gregory) PO Box 244 Abergavenny NP7 1ED Email: hello@clearflowbusiness.com